Provider Resources

Our user-friendly tools and resources are designed to support AmeriHealth New Hampshire's Medicaid providers and your staff in giving members excellent and efficient health care.

We offer the following resources to assist you and your staff.

Working with AmeriHealth Caritas New Hampshire

• Frequently asked questions
• Let Us Know
• NaviNet
• Prior authorizations
• Peer-to-peer telephone line
• Reimbursement policies
• Sign up for email alerts
• Find your Account Executive.
  • A Provider Hotline is available from 8 a.m. to 6 p.m. Monday through Friday, and 9 a.m. to 12 pm on Saturday for the purposes of answering questions related to contracting, billing, and service provision. Call 855-332-0104, or contact our provider services line 888-599-1479
  • For other helpful contact information, please refer to our Quick Reference Guide (PDF)

Member care

• Vision plan provider frequently asked questions
• Population health programs for members
• Member rights and responsibilities
• Preventive health resources
• Substance use disorder treatment
• Urgent and emergency care

Quality care

• Clinical resources
• Culturally competent care
• HEDIS and care gaps
• Quality Assurance and Performance Improvement program
• PerformPlus^® programs
• Access HEDIS Documentation and Coding Guidelines through NaviNet in the Resources section.
• Reducing Disparities in the Management of Hypertension in African American Patients
• Federally qualified health centers (FQHC)

If you need more information or can't find an answer to your question, check your provider manual (PDF). You can also call AmeriHealth Caritas New Hampshire Provider Services at 1-888-599-1479.