Contact Information
Tell us how we’re doing.
Members are invited to take a brief survey and let us know how we’re doing. Your feedback counts. Your answers are anonymous. Taking this survey is optional and won’t affect your benefits in any way.
Take the survey.Los miembros están invitados a responder a una breve encuesta para saber cómo lo estamos haciendo. Su devolución importa. Sus respuestas son anónimas. Responder a esta encuesta es opcional y no afectará sus beneficios de ninguna forma.
Haga la encuesta.Have a question or want more information about AmeriHealth Caritas New Hampshire? Use the contact information below to get in touch.
| Department | Phone Number |
|---|---|
|
AmeriHealth Caritas New Hampshire Member Services Line |
1-833-704-1177 (TTY 1-855-534-6730) Calls to this number are toll-free. 24 hours a day, seven days a week. Member Services also has free language interpreter services available for non-English speakers. |
|
24/7 Nurse Line |
1-855-216-6065 |
|
Care Management |
1-833-704-1177 (TTY 1-855-534-6730) Calls to this number are toll-free. 24 hours a day, seven days a week. Member Services also has free language interpreter services available for non-English speakers. |
|
New Hampshire Department of Health and Human Services |
For plan information and enrollment: 1-844-275-3447 (TTY 1-800-735-2964) Calls are toll-free. Office hours are Monday through Friday, 8 a.m. to 4 p.m. ET. Free language interpreter services are available for non-English speakers. |
|
Your pharmacy benefits |
Pharmacy Member Services: |
|
Setting up a ride to a doctor's appointment |
1-833-301-2264 Monday, Tuesday, Wednesday: 8 a.m. – 8 p.m. Thursday and Friday: 8 a.m. – 6 p.m. |
|
NH Long-Term Care Ombudsman |
1-800-442-5640 (TDD: 1-800-735-2964) Calls to this number are toll-free. Office hours are Monday through Friday, 8:30 a.m. – 4:30 p.m. ET. |
|
NH DHHS Ombudsman |
1-800-852-3345, ext. 6941 (TDD: 1-800-735-2964) Calls to this number are toll-free. Office hours are Monday through Friday, 8:30 a.m. – 4:30 p.m. ET. |
|
Service Link Aging & Disability Resource Center |
1-866-634-9412 |
|
AmeriHealth Caritas New Hampshire Provider Service Line |
1-888-599-1479 |
|
Prior authorizations |
Utilization Management: |
|
Information or questions about coverage decisions, grievances, or appeals |
1-833-704-1177 (TTY 1-855-534-6730) Calls to this number are toll-free. 24 hours a day, seven days a week. Member Services also has free language interpreter services available for non-English speakers. |
|
AmeriHealth Caritas New Hampshire Fraud, Waste and Abuse Hotline |
1-866-833-9718 Calls to this number are toll-free, 24 hours a day, seven days a week. |
|
New Hampshire Office of the Attorney General to report fraud waste or abuse |
1-603-271-3658 (TDD: 1-800-735-2964) Office hours are Monday through Friday, 8 a.m. - 5 p.m. ET. |
By mail
AmeriHealth Caritas New Hampshire
Member Services
PO Box 7386
London, KY 40742-7386
By email
If you can't find an answer in your handbook (PDF), send us a secure email through our secure contact form. If you want general information about a health care topic, email our nurses. They will call you back within 24 hours.
Keep Us Informed
Call Member Services at 1-833-704-1177 (TTY 1-855-534-6730) whenever these changes happen in your life:
- You have a change in Medicaid eligibility
- You give birth
- There is a change in Medicaid coverage for you or your children
If you no longer get Medicaid, check with your local Department of Social Services. You may be able to enroll in another program.
Help in other languages
We provide free aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, Braille, audio, accessible electronic formats, other formats).
We also provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, contact AmeriHealth Caritas New Hampshire 24 hours a day, seven days a week, at 1-833-704-1177 (TTY 1-855-534-6730).