Contact Information
Tell us how we’re doing.
Members are invited to take a brief survey and let us know how we’re doing. Your feedback counts. Your answers are anonymous.
Taking this survey is optional and won’t affect your benefits in any way.
Los miembros están invitados a responder a una breve encuesta para saber cómo lo estamos haciendo. Su devolución importa. Sus respuestas son anónimas. Responder a esta encuesta es opcional y no afectará sus beneficios de ninguna forma.
Haga la encuesta.We're here to answer your questions about your benefits, services, and medical needs.
AmeriHealth Caritas New Hampshire
Member Services
P.O. Box 7386
London, KY 40742-7386
Member Services
1-833-704-1177 (TTY 1-855-534-6730)
Calls to this number are toll-free, 24 hours a day, seven days a week.
Language interpreter services are available for non-English speakers at no cost.
Set up a ride to a doctor's appointment
1-833-301-2264
Monday, Tuesday, Wednesday: 8 a.m. – 8 p.m.
Thursday and Friday: 8 a.m. – 6 p.m.
Report fraud, waste, or abuse
1-866-833-9718 (toll-free)
24 hours a day, seven days a week.
Provider Services
1-888-599-1479
Send us a secure email through our secure contact form.
If you want general information about a health care topic, email our nurses. They will call you back within 24 hours.
Care Management
1-833-704-1177 (TTY 1-855-534-6730)
24/7 Nurse Line
1-855-216-6065
Pharmacy Member Services
1-888-765-6383
Information or questions about coverage decisions, grievances, or appeals
1-833-704-1177 (TTY 1-855-534-6730)
24 hours a day, seven days a week.
Language interpreter services are available for non-English speakers at no cost.
Prior Authorization
Utilization Management
1-833-472-2264
Monday through Friday: 8 a.m. – 5 p.m.
New Hampshire state contact numbers
| Department | Phone Number |
|---|---|
|
New Hampshire Department of Health and Human Services (NH DHHS) |
For plan information and enrollment: DHHS Customer Service at 1-844-275-3447 (TTY 1-800-735-2964) Calls are toll-free. Office hours are Monday through Friday, 8 a.m. to 4 p.m. ET. Free language interpreter services are available for non-English speakers. |
|
NH Long-Term Care Ombudsman |
1-800-442-5640 (TDD: 1-800-735-2964) Calls to this number are toll-free. Office hours are Monday through Friday, 8:30 a.m. – 4:30 p.m. ET. |
|
NH DHHS Ombudsman |
1-800-852-3345, ext. 6941 (TDD: 1-800-735-2964) Calls to this number are toll-free. Office hours are Monday through Friday, 8:30 a.m. – 4:30 p.m. ET. |
|
Service Link Aging & Disability Resource Center |
1-866-634-9412 |
|
New Hampshire Office of the Attorney General to report fraud waste or abuse |
1-603-271-3658 (TDD: 1-800-735-2964) Office hours are Monday through Friday, 8 a.m. - 5 p.m. ET. |
Keep us informed
Call Member Services at 1-833-704-1177 (TTY 1-855-534-6730) whenever these changes happen in your life:
- You have a change in Medicaid eligibility.
- You give birth.
- There is a change in Medicaid coverage for you or your children.
If you no longer get Medicaid, check with your local Department of Social Services. You may be able to enroll in another program.
Help in other languages
We provide free aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, Braille, audio, accessible electronic formats, other formats).
We also provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, contact AmeriHealth Caritas New Hampshire 24 hours a day, seven days a week, at 1-833-704-1177 (TTY 1-855-534-6730).