Provider Training and Education
Medicaid Care Management Provider Training for all Managed Care Organizations
- MCM 3.0 Provider Training Video — All MCO's (MP4)
- MCM 3.0 Provider Training Webinar — All MCO's (PDF)
AmeriHealth Caritas New Hampshire provider training opportunities
Trainings marked with an asterisk (*) are part of a series. Participants must register for all dates in the series to complete the training.
Our training and education materials are resources that can assist you in providing care to our members. We are committed to helping ensure that all participating providers comply with AmeriHealth Caritas New Hampshire's standards, federal regulations, and New Hampshire's state regulations.
Ongoing educational opportunities through AmeriHealth Caritas New Hampshire
The following trainings and materials are available to you:
- Provider orientation presentation (PDF)
- Provider training schedules
- Behavioral health provider toolkit (PDF)
- Behavioral health training
- Cultural competency training
- Early and Periodic Screening, Diagnostic and Treatment (EPSDT) orientation (PDF)
- Medicaid Primary Care and Preventive Service Program Updates
- Passcode: $0YCPr4&
If you have questions about training, please contact your Provider Network Account Executive.
Learn about using NaviNet for electronic prior authorization
AmeriHealth Caritas New Hampshire offers our providers access to Medical Authorizations for electronic authorization inquiries and submission. The Medical Authorizations portal is accessed through NaviNet and located on the Workflows menu.
- NaviNet Medical Authorizations Participant Guide (PDF)
- NaviNet Medical Authorizations Frequently Asked Questions (FAQ) (PDF)
- Tutorial Video– Prior Authorization Inquiry Process
- Tutorial Video – Prior Authorization Submission Process
Go to our NaviNet page or our prior authorization page for more.