Redetermination

Your Medicaid review process:
It may be time to renew!

You should have received a yellow notice (PDF) by mail or you may see a link highlighted in yellow in your NH EASY account. Check the due date. Not everyone will have the same due date.

Renew your Medicaid benefits within 60 days of the due date shown on your yellow letter or NH EASY account.

Your medicaid redetermination is due in [Your Date Here]...by the 15th of your redetermination month.

If you have not yet received your yellow notice and think you should have, please call 1-844-ASK-DHHS (1-844-275-3447).

Renew online, by mail, by phone, or in person.

  • Online: Go to nheasy.nh.gov and make the updates using your NH EASY account.
  • Mail: Send a copy of your completed Redetermination Form to the Central Scanning Unit, P.O. Box 181, Concord, NH 03302.
  • Phone: 1-844-ASK-DHHS (1-844-275-3447)
  • In person: Bring a copy of your Redetermination Form to any District Office that is convenient to you. You can find a list of District Offices at https://www.dhhs.nh.gov/about-dhhs/locations-facilities.

To renew your eligibility, you may need:

  • Your Social Security number
  • Proof of income (pay stubs)
  • Your Medicaid Redetermination Form
  • W-2 forms

For a complete list of documents needed, visit nheasy.nh.gov. For questions, please call Member Services at 1-833-704-1177 (TTY 1-855-534-6730).

AmeriHealth Caritas New Hampshire understands that you are busy. We do not want to see you lose your Medicaid coverage. If you do not renew your eligibility by the date shown on your yellow notice, you may lose your coverage. Continue receiving Medicaid coverage without disruption. The fastest way to renew is online at nheasy.nh.gov. Or call 1-844-ASK-DHHS (1-844-275-3447) for assistance.

Due to the COVID-19 public health emergency, Medicaid redeterminations were paused in New Hampshire. All Medicaid members in your house must renew their eligibility to stay covered. Renewing by the date shown in your yellow notice helps to ensure you are still eligible for benefits. If you do not renew, you and your family may lose coverage. You can renew online at nheasy.nh.gov, or call 1-844-ASK-DHHS (1-844-275-3447).

Many people received Medicaid coverage for the first time during the COVID-19 pandemic. With the public health emergency (PHE) ending, you may feel you do not need Medicaid coverage anymore. AmeriHealth Caritas New Hampshire understands that your life may have changed since you began coverage, but you may still be eligible. Renewing your eligibility is free and can help cover the cost of important health services. Renew by the month shown in your yellow notice at nheasy.nh.gov or call 1-844-ASK-DHHS (1-844-275-3447).

If you are no longer eligible for Medicaid and still need insurance, you can contact one of New Hampshire's two health insurance navigators to explore other health insurance options. New Hampshire’s health insurance navigators provide health insurance enrollment assistance in person, virtually, and by phone, at no cost to you. They are:

You can also visit the Federal Health Insurance Marketplace at https://www.healthcare.gov/, or call the Marketplace Call Center at 1-800-318-2596 (TTY 1-855-889-4325).

Members